Feedback form overhaul

Project owner: Will Kahn-Greene
Status: in-progress

Summary

The current feedback form suffers from some egregious problems:

text doesn't flow very well
there's a lot of excess text making it harder to localize for translators and harder to fill out for users
it covers three cards and our theory is that if we reduce the number of cards, we will end up with more people successfully completing feedback responses (this needs metrics to prove)
it's not totally clear on what information the user is providing will be made public and what will be kept strictly private
it's not responsive--sucks on small screens and big screens; in some situations you can't complete it at all
you can't navigate the form by keyboard
it has RTL issues
it's kind of ugly (in my opinion)

This project covers overhauling the form to make it easier for users to fill out.

2014-02-05: Will wrote up bug #968414 covering overhauling the style for all of Input including the generic feedback form and the Firefox OS form
2014-03-04: Will wrote up bug #979486 covering updating the feedback forms
2014-03-19: Rehan redid the Firefox OS form.
2014-10-03: Will reduced the scope of bug #979486 to cover just the Firefox OS form
2014-10-03: Will wrote up bug #1077423 to cover overhauling the generic feedback form
2014-11-05: Will did a prototype of a new generic feedback form and sent it around for comments. Cheng got the text approved by Matej with some fixes. In a PR.

These requirements are subjective. The new form won't be perfect, but the new form should improve in all these areas:

instructive text that's informative, clear and to the point
clear delineation between data that will be made public and what will be kept private
reduced number of cards
RTL support
keyboard navigation support
responsive so it works better for more people