Firefox/Input/Multiple Products
Contents
Support for multiple products
Summary
When Input started out, it was a feedback site for Firefox desktop browser and that was it. Eventually, that was extended to Firefox for Android. When we rewrote Input, we also added Firefox OS, but we did that through a separate form. The "generic form" had strings that had the product hard-coded.
Further, we would infer which product you were talking about from the user agent of the browser you were using to leave feedback.
Both of these things were fine at the beginning, but are now an impediment to supporting multiple products some of which are not browsers.
This project covers restructuring Input so that it can naturally support multiple products.
Status
- Project owner: Will Kahn-Greene
- Status: in-progress
History
FIXME: Fill out history.
Requirements
Product table
FIXME
Input API
FIXME
Product urls and product picker (2014q3)
Requirements:
- When someone comes to /feedback/ we can not assume they're leaving feedback for the browser they're using to view the feedback page. Instead we should show a product picker allowing them to pick the product to leave feedback for.
- When the user chooses a product from the product picker page, they go to /feedback/PRODUCT/.
- When someone comes to /feedback/PRODUCT/ we can assume that's the product they're leaving feedback for. However, we should let them go "back" to the product picker and choose a different product.
- Important: We have to wait until Firefox desktop uses the product url before we finish this work and switch to a product picker page.
Bugs:
Tracker: https://bugzilla.mozilla.org/show_bug.cgi?id=970325
| ID | Summary | Priority | Status |
|---|---|---|---|
| 933390 | integration tests for -stage and -prod | P1 | RESOLVED |
| 970337 | switch Help -> Submit feedback to use a product url | -- | VERIFIED |
| 977270 | When specifying a product via URL, we shouldn't guess the platform based on UA string | P1 | RESOLVED |
| 978770 | /feedback/fxos redirects to /downloadfirefox in browsers that aren't Firefox | P1 | RESOLVED |
| 985491 | change generic feedback form to use product string | P1 | RESOLVED |
| 986071 | ux work for choose-your-product page | P1 | RESOLVED |
| 1002589 | add "choose product" link to feedback forms | -- | RESOLVED |
| 1009784 | create parallel generic form | P1 | RESOLVED |
| 1084387 | "show in product picker" option for product | P1 | RESOLVED |
| 1086643 | write smoketests for product picker changes | -- | RESOLVED |
| 1086650 | redo dev generic form infrastructure | -- | RESOLVED |
| 1097204 | redo product picker | P2 | RESOLVED |
12 Total; 0 Open (0%); 11 Resolved (91.67%); 1 Verified (8.33%);
Fix feedback forms (2014q3)
Requirements:
- Merge the mobile and desktop feedback forms into a single responsive generic feedback form.
- The generic feedback form shouldn't have "Firefox" hard-coded in it.
Bugs:
Tracker: https://bugzilla.mozilla.org/show_bug.cgi?id=964260
| ID | Summary | Priority | Status |
|---|---|---|---|
| 946440 | move privacy notice out of email section | P1 | RESOLVED |
| 969667 | merge mobile and desktop feedback forms | P1 | RESOLVED |
| 985491 | change generic feedback form to use product string | P1 | RESOLVED |
3 Total; 0 Open (0%); 3 Resolved (100%); 0 Verified (0%);
