Support/Kitsune/KB
From MozillaWiki
This is the home page for planning the Kitsune wiki PRD.
Contents
Weekly Kitsune KB Meetings
Tuesdays at 10am PDT, 1pm EDT after the SUMOdev meetings
Fridays at 7am PDT
- California: 650-903-0800 then extension 92
- Toronto: 416-848-3114 then extension 92
- Toll-free: 800-707-2533 then password 369
- Skype (free): +18007072533 then password 369
Then, enter the conference number: 309#
Agenda
Reports
Timeline
-
Outline what issues need to be decided - 2010-04-14 -cilias- This will be ongoing as well -cilias
-
Present list to sumodev to see if there are limitations or decisions already made - 2010-04-15 -cilias -
Complete the audit of SUMO [2010-04-23] - michaelverdi -
Create and define the Personas that we'll use for defining what goes into the PRD. [2010-04-23] - michaelverdi, cilias, topal Meeting scheduled for 7am PST -
Collect ideas from the SUMO audit for inclusion in the PRD [2010-04-26] -michaelverdi - Work with SUMO dev to identify features that can be targeted for the initial release and what will have to wait for later releases - ongoing while drafting the PRD
-
Finalize Personas [2010-05-07] - michaelverdi, cilias, topal -
Outlining the vision statement and problem statement [2010-05-04] - michaelverdi, cilias, topal -
Brainstorming [2010-05-07] - michaelverdi, cilias, topalplus time for community inovlement -
List context scenarios for personas [2010-05-11] - michaelverdi, cilias, topal . -
Establish what information and functionality each persona needs [2010-05-13] - michaelverdi, cilias, topal Complete rough draft of PRD complete with Personas, and wireframes [2010-05-14] - michaelverdi, cilias, topal-
Present 1st draft PRD, Personas and wireframes to community and ask for a discussion [2010-05-17] - michaelverdi, cilias, topal -
Get feedback from localizers [2010-06-03] -
Wireframe iterations [2010-05-19 - 2010-06-30] -
Dialog with community, scenarios and requirements refinement [2010-05-19 - 2010-06-30] -
2nd Draft PRD [2010-06-15] - michaelverdi, cilias, topal, webdev -
KB Mockup iterations [2010-06-11 - 2010-06-30] -
Present 2nd draft PRD to community [2010-06-14] - michaelverdi, cilias, topal -
Finalize PRD - [2010-06-30] - michaelverdi, cilias, topal
Design Steps
- Personas
- Problem and Vision Statement
- Context Scenarios
- Requirements
- Workflows
- early mockups
- concept map [PDF]
Notes
- Feedback from localizers at the summit
- SUMO Audit Report
- Keep in mind eventual merge of sumo and mobile-sumo; so we'll need to support Firefox for mobile as well.
- Make sure the L10n Dashboard is part of the PRD - sumodev
- Support / Q2 Helpfulness Tests
- KB Decisions
- Wiki PRD
- Simplifying article translation:PRD
Implementation
- Whiteboard timeline and ERD from the SUMO-dev work week
- DevTimeline
User Documentation
Here are some end-user docs that we can eventually move elsewhere (like to the KB proper) after launch: